We understand that unforeseen circumstances may arise, and we aim to accommodate refund requests as fairly as possible. Please review our refund policy below:

Refund Request Timeline

• Full refunds will be granted for cancellations made 30 days or more before the event start date (on or before February 18, 2025).
• Cancellations made 11-29 days before the event (February 19-March 7, 2025) will be eligible for a 75% refund.
• No refunds will be issued for cancellations made 10 days or less before the event (on or after March 8, 2025).

1. How to Request a Refund
   Refund requests must be submitted in writing to the Texas Towing & Storage Association (TTSA) via email at admin@ttsa.org or call for email confirmation at 832-585-0138. Please include your full name, contact information, and reason for cancellation.
2. Processing Time
   Refunds will be processed within 10 business days of receiving the written request.
3. Substitution Policy
   If you are unable to attend, you may transfer your registration to another individual at no additional cost. Substitution requests must be made email to admin@ttsa.org by 3:00pm  March 14, 2025.
4. Event Cancellation
   In the unlikely event that the TTSA Adv. Heavy-Duty Course is canceled by the organizers, participants will receive a full refund of registration fees. TTSA is not responsible for additional costs incurred, such as travel or lodging expenses.
5. By registering you are acknowledging these policies.